How do I play and convert AAC/MP4/M4A files and listen to AAC+ Internet radio streams?

You need to install the AAC input plugin, which can be downloaded from our Plugins section.

If you can't play some AAC/MP4/M4A files even after you (properly) installed the AAC input plugin, then those files are probably DRM-protected and can't be played with Spider Player.

MIDI files are playing, but no sound coming out. Why is that?

You have no MIDI soundfont loaded. There are a lot of free soundfonts available on the Internet. Just perform a search and download one.

Once you have a soundfont, in Spider Player go to the Options (Alt+O shortcut) → Sound → MIDI Soundfont and press the Replace… button to select a soundfont you've just downloaded. Now you should be able to play your MIDI files.

How to make Spider Player to repeat only one track?

Right-click on the Repeat toggle and select Repeat track from the popup menu.

How to get rid of sound distortion when playing files with 32-bit sound processing enabled?

This usually happens when your sound card doesn't support hardware mixing (which is common for integrated sound cards).

You can check Software mixing checkbox in the Options → Sound to make your CPU do the mixing and thus get rid of distortion.

How do I play and convert AC3 files?

You need to install the AC3 input plugin, which can be downloaded from our Plugins section.

Is it possible to use one PRO-key for more than one version?

You can use your key for all there versions of Spider Player: PC, U3 and Portable.

So, if you have several PCs and/or USB drives, and you are the only user of those devices, you can install Spider Player on all of them. This is a (default) per user licensing scheme. If somebody else also uses those devices, additional license is required.

Alternatively, you can choose to install Spider Player on just one device to which multiple users have access. In this case, there is no need to purchase additional licenses. That would be a per device licensing scheme.

Just choose a licensing scheme that is more comfortable for you

My system crashed! What shall I do?

If your system crashed, you just have to redownload the latest Basic version of Spider Player and unlock its PRO features again using your license key. If you have lost your license key in the crash, you can email to contact@spider-player.com, and your license key will be sent to the address, you specified during registration. Please, make sure this address is still valid and its spam filters are set up to accept emails from contact@spider-player.com beforehand.